Handling Difficult Conversations & Effective Confrontations | learninghome99

 Handling Difficult Conversations & Effective Confrontations 

This course includes:

• 44 mins on-demand video
• Full lifetime access
• Access on mobile and TV
• Certificate of completion
• Closed captions
• Audio description in existing audio

What you'll learn

• Restate the causes, signs, and tips to handle emotional factors that impact a difficult conversation
• Employ active listening, communication, and rapport building tips for effectively handling difficult conversations
• Describe how to manage strong emotions of self, from others, and coping strategies for emotional situations
• List strategies for effective negotiation
• Summarize approaches and barriers to conflict resolution
• Develop a plan for ongoing improvement with handling difficult conversations and effective confrontations

Requirements 

• Be open minded to learning techniques for better self management and management of others when facing difficult conversations

Course Description :

Have you ever found yourself dreading a difficult conversation or confrontation with

someone? It's a natural response, as these situations can be uncomfortable and even

anxiety-inducing. However, it's important to be equipped with the tools and strategies to

handle these situations effectively.

In this day and age, it's more important than ever to be able to navigate difficult

conversations and confrontations, whether it's in your personal or professional life.

Whether it's addressing a sensitive issue with a colleague or having a heart-to-heart

conversation with a loved one, learning how to handle these situations can make all the

difference in the outcome.

The more we try to avoid difficult conversations and confrontations, the more likely they

are to escalate. That's why it's essential to be prepared when entering such a situation.

Fortunately, this course is here to help you equip yourself with the tools and mindset

necessary to navigate these tough conversations with confidence and success.

This course was created for anyone who wants to master the art of handling difficult

conversations and confrontations. This skill or lack thereof  can have major impacts on all

important relationships in one's life.

So no matter your background or experience level,

this guide is designed to help you become a more confident and successful

communicator.  I'm eager to get started. So let's dive right in!

Who this course is for:

• Adults seeking ways to master the art of communicating more effectively during difficult or challenging conversations within social, family, and professional relationships

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